Who we are

Café de Olla Bakery & Café operates this website at cafedeollabakery.com. We are a bakery and café located at 1167 E Huntington Dr, Duarte, CA 91010. If you have any questions about this policy, email us at info@cafedeollabakery.com or call (626) 775-4878.

What we collect

We keep this simple. Browsing our menu does not require you to give us any personal information.

• If you contact us — through a form on this site, by email, or by phone — we receive whatever you choose to send us, such as your name, email address, phone number, and the content of your message.
• Basic usage information — like most websites, our hosting and analytics tools may record standard technical data such as your IP address, browser type, the pages you visit, and how you arrived at our site.
• Cookies — small files stored by your browser that help the site function and help us understand how it is used. You can block or delete cookies in your browser settings; the site will still work.

Ordering through third parties

We do not process online orders or take payments on this website. When you click “Order Online,” you are taken to a third-party ordering platform such as ChowNow, DoorDash, Grubhub, or Seamless. Anything you enter there — including your name, address, and payment details — is collected and handled by that platform under its privacy policy, not ours. We never see or store your card details.

How we use your information

• To answer your questions and respond to messages you send us.
• To take and arrange custom cake and catering orders.
• To keep the website working properly and improve it.

We do not sell your personal information. We do not share it with anyone except service providers who help us run the website and our business, and only as needed to do that work.

Embedded content

Some pages include content from other services — for example, a Google Maps embed showing our location, or links to our Instagram, Facebook, and TikTok pages. Those services may collect information about you as if you had visited them directly, under their own privacy policies.

How long we keep it

We keep messages you send us for as long as we need them to respond and to keep a record of our conversation. We do not keep information longer than we have a reason to.

Your rights in California

If you are a California resident, you have the right to ask us what personal information we hold about you, to request that we delete it, and to request that we correct it. You also have the right not to be discriminated against for exercising those rights. To make a request, email info@cafedeollabakery.com.

Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

If we change this policy, we will update the date at the top of this page.